Privacy Policy for Sapience.IT LLC

Effective Date: November 27, 2025

Sapience.IT LLC (“we,” “our,” “us”) dba Schedule2.IT values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other identifiers you provide when contacting us or using our services.

  • Technical Information: IP address, browser type, operating system, device information, and usage data collected automatically through cookies and analytics tools.

  • Business Information: Company name, job title, and related professional details when engaging in business inquiries or contracts.

How We Use Your Information

We use collected information to:

  • Provide and improve our services

  • Respond to inquiries and customer support requests

  • Process payments and manage accounts

  • Send updates, newsletters, and promotional materials (if you opt in)

  • Ensure website security and prevent fraud

  • Comply with legal obligations

Sharing of Information

We do not sell your personal information. We may share information with:

  • Service Providers: Trusted third parties who assist in operations (e.g., hosting, payment processing, analytics).

  • Legal Authorities: When required by law or to protect our rights, safety, or property.

  • Business Transfers: In case of mergers, acquisitions, or restructuring.

  • Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember preferences

We use HubSpot to track website access and gather analytics data to improve our services and user experience. HubSpot collects information such as your IP address, browser type, and interaction with our website through cookies and similar tracking technologies. For more details, please refer to HubSpot's privacy policy.

You can manage cookie preferences through your browser settings.

SOC 2 Type 2 Compliance

Sapience.IT LLC is SOC 2 Type 2 compliant, demonstrating our commitment to maintaining stringent security controls and safeguarding your data through rigorous auditing and monitoring processes.

Data Processors

We use trusted data processors to help us operate and improve our services. These include HubSpot, Datadog, Salesmsg, and Shippo. These processors handle data on our behalf in accordance with applicable privacy laws and our instructions to ensure your information is protected.

Data Security

We implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications

  • Restrict or object to certain data processing

  • Request data portability

To exercise these rights, contact us at [Insert Contact Email].

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Sapience.IT LLC 535 John Knox Rd, Tallahassee, FL 32303 Email: support@schedule2.it Phone: (850) 493-7169